Privacy Policy - Leap Impact

Last updated: January 2026

This Privacy Policy explains how Leap Impact Consulting (“we”, “us”, “our”) collects, uses and protects your personal information when you interact with us, use our website or work with us as a client, professional, volunteer or event participant.

We are based in the United Kingdom and we process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, you can contact us at:
📧 leapimpactconsulting@gmail.com

1. Who We Are

Leap Impact Consulting is a small consulting and virtual assistant business that supports:

  • Charities, churches and community organisations with funding readiness, strategy and light-touch application support
  • Professionals, VAs and volunteers through the Leap Talent Network and leadership/mentorship hub
  • Community-building, events and workshops related to funding, careers and leadership in the charity and social-impact sector

For the purposes of data protection law, we are the “data controller” for the personal information we collect and use.

2. What information we collect

The information we collect depends on how you interact with us. It may include:

  1. a) Website visitors and contact enquiries
  • Name
  • Email Address
  • Organisation name and role
  • Phone number (if you choose to provide it)
  • The content of your message or enquiry
  • Technical information such as IP address, browser type and pages visited (via cookies/analytics)

b) Client organisations and contacts

  • Name and contact details of key contacts
  • Organisation name, address and role/title
  • Project-related information you choose to share
  • Invoices, payment details (held via our payment provider and accounting tools)

c) Professionals, volunteers and members of the Leap Talent Network

  • Name and contact details
  • CV or LinkedIn profile
  • Professional background, skills and experience
  • Availability and location/time zone
  • Areas of interest (e.g. funding, operations, VA work, data, events)
  • Notes from calls or meetings we have with you

d) Event attendees and community participants

  • Name and contact details
  • Organisation and role (if applicable)
  • Event(s) you register for
  • Any access needs you choose to share
  • Feedback you provide after events

e) Newsletter subscribers

  • Name (if provided)
  • Email address
  • Your preferences (e.g. what topics you want to hear about)

We do not intentionally collect special category data (e.g. health information, racial or ethnic origin, religious beliefs) unless you freely choose to share it with us (for example, in mentoring or leadership spaces). Where such information arises, we treat it with extra care and confidentiality.

3. How we collect your information

We collect personal information in several ways, including when you:

  • Fill in a form on our website (contact forms, Funding Snapshot, Talent Network, mentoring interest, event registrations)
  • Email us directly or contact us via social media
  • Book a call with us using an online scheduling tool
  • Subscribe to our newsletter
  • Work with us as a client, associate, volunteer or mentee/mentor
  • Attend an event, webinar or workshop we host or co-host

We may also receive limited information about you from third parties, for example:

  • A client organisation referring a colleague to us
  • A collaborator introducing us to you for a project, opportunity or speaking engagement

4. How we use your information (and legal bases)

We will only use your personal information where we have a lawful basis under data protection law. The main bases we rely on are:

a) To respond to enquiries and manage our relationship with you

Legal basis: legitimate interests or contract

  • Responding to your messages, questions and requests
  • Providing proposals, statements of work and follow-up information
  • Keeping a record of our interactions with you

b) To deliver our services and run our business

Legal basis: contract, legitimate interests, legal obligation

  • Providing consulting, virtual assistant and funding readiness services to clients
  • Matching professionals/associates with relevant opportunities
  • Organising mentorship, leadership support and events
  • Managing contracts, invoices and payments
  • Keeping records required for tax and accounting

c) To send you updates you have requested

Legal basis: consent or legitimate interests

  • Sending newsletters, event invitations or resources where you have subscribed or where it is reasonable to do so based on our existing relationship
  • You can opt out of these communications at any time by using the unsubscribe link in an email or by contacting us directly.

d) To improve our website, services and communications

  • Monitoring website usage to understand which pages are most useful
  • You can opt out of these communications at any time by using the unsubscribe link in an email or by contacting us directly.
  • Analysing anonymised or aggregated data for internal reporting and planning

e) To comply with legal obligations

Legal basis: legal obligation

  • Keeping certain records for tax, financial or regulatory purposes
  • Responding to requests from regulators or law enforcement where we are legally required to do so

5. Who we share your information with

We only share your personal information when necessary and appropriate, for example:

  • Service providers who help us run our business, such as:
  • Email and cloud storage providers
  • Online form and survey tools
  • Scheduling tools (for booking calls)
  • Newsletter and email marketing platforms
  • Accounting and payment processors
  • Client organisations and associates, where:
  • You have applied to join the Leap Talent Network and we are considering you for a role or project
  • We have discussed an introduction or collaboration with you
  • Event co-hosts, where:
  • We co-deliver a workshop or webinar and it is necessary to share attendee information (for example, to send joining links)

We do not sell your personal data to third parties.

Where we use service providers outside the UK, we take steps to ensure your data is protected in line with UK data protection laws (for example, through standard contractual clauses or equivalent safeguards).

6. How long we keep your information

We keep personal information only for as long as it is needed for the purposes set out in this policy, or as required by law. For example:

  • General enquiries: usually up to 2 years after our last meaningful contact
  • Client records: usually up to 7 years after our last piece of work, to comply with tax and accounting obligations
  • Talent Network / volunteering applications:
  • you join our network, we keep your information while you remain active and then review it periodically
  • If we are unable to work with you at this time, we may keep your details for up to 12 months in case a suitable opportunity arises, unless you ask us to delete them sooner
  • Newsletter subscribers: until you unsubscribe or we stop sending that newsletter
  • Event attendance records: usually up to 3 years for reporting and evaluation, unless a longer period is required by a funder or regulator

We review the data we hold periodically and securely delete or anonymise information that is no longer needed.

7. Your rights

Under UK data protection law, you have several rights in relation to your personal information. These include:

  • Right of access – to request a copy of the personal data we hold about you
  • Right to rectification – to ask us to correct inaccurate or incomplete information
  • Right to erasure – to ask us to delete your information in certain circumstances
  • Right to restrict processing – to ask us to limit how we use your data in certain situations
  • Right to data portability – to request your information in a format you can move to another provider (where applicable)
  • Right to object – to object to our processing of your data where we are relying on legitimate interests or sending you direct marketing

You can exercise these rights at any time by emailing:
📧 leapimpactconsulting@gmail.com

We may need to verify your identity before fulfilling certain requests. There are also some situations where we may not be able to fully comply (for example, where we are required to keep certain records by law), but we will explain this if it applies.

If you are unhappy with how we have handled your personal data, you can also complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

We would always prefer you to contact us first so we can try to resolve any concerns.

8. Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our site
  • Improve our content and layout

Some cookies are essential for the site to work; others (such as analytics cookies) help us improve the site.

If we use a cookie banner or settings tool, you will be able to manage your preferences there. You can also usually control cookies via your browser settings.

9. Links to other websites

Our website may contain links to other websites (for example, client sites, collaborators, event platforms or external articles).

We are not responsible for the content or privacy practices of those third-party sites. We recommend you read the privacy policies on any websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, our tools or the law.

When we make changes, we will update the “Last updated” date at the top of this page. Where appropriate, we may also notify you directly about significant changes.

If you have any questions about this policy or how we handle your data, please contact:
📧 leapimpactconsulting@gmail.com We’re always happy to clarify anything that isn’t clear.

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